We aren't the only vets in Runcorn - so why choose us? Find out how we aim to be the best vet for you and your pet.
We understand that choosing a vets can be hard – your pet is a part of your family and you want the very best for them. At the end of the day as Vets, Nurses and Veterinary Support Staff we all love pets and want to provide them with excellent health care. So when all vets are promising the same, how do you pick the right vet for you?
At Laurels Veterinary Surgery we believe it’s the little things that really can make a big difference. We aim to make every pet’s experience at the vets a pleasant one for all involved and it’s with this in mind that we have adopted our four key principles; Care, Experience, Communication and Respect.
The care we give to our clients and their pets is fundamental to our ethos. We have looked after generations of families’ pets and remember the little things that make a big difference – such as which pets are a bit nervous and which want a fuss. We aim to make the visit as painless as possible and ensure that clients get the best possible care for their pets.
As part of The Willows Veterinary Group we have a wealth of experience in practice backed by specialists at our Group Referral Hospital. All our staff regularly undertake continuous professional development (CPD) training to ensure that we are up to date with the latest findings and techniques
Our aim is to give you the facts in a clear and concise way so that you can make informed decisions about your pet’s veterinary care. We will talk to you in language you can understand and give you the time to ask questions. We aim to give accurate estimates for surgery and keep you informed if anything changes
We will always treat you and your pet with respect. We understand that owners have their own opinions and that you know your pet better than we do. With this mutual respect you can be assured of the best care for your pet